Privacy Policy

Artisan Quality Roofing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, estimates, communications, and SMS program.

Information We Collect

We may collect the following categories of information:

  • Contact Information: Name, address, email, phone number.
  • Project Information: Property details, roofing needs, service history.
  • Communications: Emails, calls, SMS messages, form submissions.
  • Payment Information: Collected securely through third‑party processors.
  • Technical Data: IP address, browser type, device information, analytics data.
  • Voluntary Information: Any details you choose to provide during estimates or service requests.

How We Use Your Information

We use collected information to:

  • Provide roofing estimates and services
  • Schedule appointments and communicate with you
  • Send project updates and service notifications
  • Improve our website, customer experience, and operations
  • Process payments and maintain records
  • Respond to inquiries and provide customer support
  • Comply with legal and safety obligations

How We Share Information

We do not sell your personal information. We may share information with:

  • Service Providers: Vendors who assist with scheduling, communications, payments, or operations.
  • Contractors: When necessary to complete your roofing project.
  • Legal Authorities: When required to comply with law or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

Cookies and Tracking

We may use cookies, analytics tools, and similar technologies to improve website performance, understand user behavior, and enhance your experience. You may disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary to provide services, maintain business records, or comply with legal obligations.

Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect information from minors.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, or restriction. To exercise these rights, contact us using the information below.

SMS Communications

Artisan Quality Roofing may collect and use your mobile phone number for the purpose of sending appointment reminders, estimate updates, project notifications, service alerts, and customer support messages. Marketing messages are only sent if you provide explicit consent.

By providing your mobile number, you consent to receive SMS messages from Artisan Quality Roofing. Message frequency varies based on your project and communication needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance. After opting out, you may receive a final confirmation message.

Your mobile number is not shared, sold, or transferred to third parties except as required to deliver our messaging services or as otherwise permitted by law.

You must be 18 years or older to participate in SMS communications. Mobile carriers are not liable for delayed or undelivered messages.

Third‑Party Services

We may use third‑party tools for scheduling, analytics, payments, or communication. These providers have their own privacy practices, and we encourage you to review them.

Legal Compliance

We may disclose information when required to comply with applicable laws, regulations, legal processes, or government requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us: